Cheese Therapy Delivery

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Where do you deliver to?

We deliver to all parts of Australia! I know, it's exciting for us too. For most customers, your order will be delivered in a refrigerated vehicle. For the small number of customers in far flung regions, we use Australia Post and utilise our highly specialised insulation and gel pack system to ensure your cheese arrives in great condition.

Will my order be delivered with a refrigerated vehicle or Australia Post?

90% of our customers will have their order delivered in a refrigerated vehicle. This means that the entire journey is refrigerated from us to your door. Those outside our refrigerated network will be sent via Australia Post. When we send via AusPost, we use a special insulation and gel pack system to ensure your cheese arrives fresh.

You can look up your postcode to see if you are part of our refrigerated network here - cheesetherapy.com/ColdDelivery

When will my order be shipped?

We know you want cheese BAD! This means that we will dispatch most days of the week. 90% of our deliveries are part of our refrigerated delivery network so these will leave us most days of the week. Your order is kept refrigerated the entire journey from when it leaves us to when it arrives at your door. Ding dong!

If you are in a harder to reach location, we have to use Australia Post. We have created a specialised insulation product to handle the arduous journey so that your cheese arrives fresh. We actually teamed up with a vaccine transport company in 2020 to develop our packaging to ensure we have the World's Best solution. We only ship via AusPost on Monday and Tuesday to ensure we don't run the risk of your cheese sitting in a hot warehouse somewhere over the weekend.

How much is shipping?

We charge a simple flat rate fee for all orders UNDER $150 of $14.95. Spend over $150 and shipping is FREE!

Can I track my order?

Your order will have all the tracking info needed to ensure a successful delivery. We are constantly upgrading our capabilities to ensure you are happy and have any concerns about where your order is. For items being delivered in a refrigerated vehicle, we offer a higher level of tracking including same day notifications and estimated delivery times to ensure you know when your goodies are coming.

Please contact support@cheesetherapy.com.au if you require assistance.