Shipping

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When will my order be shipped?

Buying on Artisans Bend means you are buying direct from our producers. Our producers are required to ship your order within 48hours with a reliable carrier. If our producer requires chilled shipping, we work with them to ensure your order turns up in great condition.

How much is shipping?

There is a flat rate shipping charge for each producer you buy from. Whether you buy one or ten products from a producer, it will be just one charge. If you buy from two producers, you will be charged shipping for each producer as they are shipping to you direct from them. If you order contains an item that needs to be shipped chilled, shipping will be $14.95. Otherwise, all other orders will be just $9.95.

Can I track my order?

Your order will have all the tracking info needed to ensure a successful delivery. We are constantly upgrading our capabilities to ensure you are happy and have any concerns about where your order is. For items being delivered in a refrigerated vehicle, we offer a higher level of tracking including same day notifications and estimated delivery times to ensure you know when your goodies are coming.

Please contact support@artisansbend.com if you require assistance.